Order help

For any order related queries/help/issues, please E-Mail to us at support@fashiongreet.com, Timings : 10 AM to 5 PM (Except Sunday, Saturday and Public Holidays)
Your Shipping/Billing address must have : Door no. / House no, Street Name, Area/ Locality, City & State, Pincode, Landmark
If your order address is incorrect while placing the order, you can immediately write to us at support@fashiongreet.com with the order ID and the correct address to update at our side before shipping.
All issues have to be raised within 24 hours from the date of delivery of the product.
You should follow the guidelines below to raise a Refund/ Replacement request with Fashion Greet:
  1. The defect needs to be communicated to Fashion Greet within 24 hours upon the date of delivery.
  2. Share images/ videos of the product in full view with the defect clearly visible.
  3. Share image of the UID label (Barcode Sticker) attached to the product.
  4. Share images of the original packaging with the shipping label visible.
  5. Unboxing video – If you do not have an unboxing video of the order and we fail to verify the cause, Fashion Greet will not be liable for refunds/replacement of such products.
  6. Size Issues: Images of the product being measured with an inch tape.
  7. Misalignment of print: Images of the misalignment being measured with an inch tape.

Note: We do need the products to be returned back to us until exception given by Fashion Greet

Note: In case of tampered packaging, the customer is required to reject the delivery or share negative Proof of Delivery remarks. If the delivery has been accepted, we would need an unboxing video to qualify the issue for a refund or replacement.

Please read more details on our Shipping and Returns policy